Ten acres of Hofgarten Pinot Noir 2019

SHIPPING

Germany

For refrigerated shipping within Germany, we charge €9.90.

Shipping costs are waived for orders over €79.00.

We ship our temperature-sensitive products with DPD Food Express from Monday to Thursday. Orders placed by 11:00 AM are usually shipped on the same day. The delivery time is generally 24 hours. There is no shipping on Friday, during the weekend, and on public holidays to ensure compliance with the cold chain and to avoid any potential storage over the weekend.

EU and non-EU

For deliveries abroad, we charge the following fees:

Zone 1 [15.00€]: Belgium, Luxembourg, Netherlands, Austria
Zone 2 [20.00€]: Switzerland

Shipping costs are waived for orders over €129.00. 

SUSTAINABLE SHIPPING PACKAGING:

Sustainable insulated packaging

The plastic-free insulating packaging we use is mostly made from recycled waste paper and can be disposed of in paper waste or reused privately. With this product innovation, the goods remain cool during shipping and the environment is preserved.

cooling elements

Our cooling elements are certified for direct contact with food. To ensure optimal compliance with the cold chain, the cooling elements are deep-frozen at the time of shipping. The cooling elements, made of vacuum-sealed water/polyacrylic gel, can be refrozen and reused or disposed of in household waste.

Outer box or cushioning material

"We exclusively use cushioning material made from recycled paper. Several glasses may be packed in a shipping box made of recycled cardboard for safe transport."

FURTHER SHIPPING INFORMATION

The delivery of the ordered goods usually takes place one to two days after the order, provided that the ordered items are marked as "immediately available." Orders placed before 11:00 AM are usually shipped on the same day via DPD Food Express. The delivery time is usually 24 hours.

Exceptions: To ensure compliance with the cold chain and to avoid any storage over the weekend, there will be no shipping on Fridays and weekends. As a result, delivery is not possible on Mondays and the day after a public holiday.

At Happy Foie, it is perishable goods that must be shipped while maintaining the cold chain. Therefore, shipping is done via refrigerated food shipping. If the recipient is not available on the selected delivery date, we do not accept any cancellation of the order.

Important: Due to the increased volume, there may be a delay of one day in delivery with DPD Food Express.